Network Design
Our experienced team of Network Architects is available to assist with any design or expansion needs you may require. From simply adding workstations to an existing network, through redesigns and migrations to current operating systems, to designing and implementing a new infrastructure, UNAPEN engineers have done it all.
ITComplete
This service enables you to increase your firm's efficiency by reducing internal resources dedicated to IT without sacrificing security and maintenance. Gain complete management of your entire IT infrastructure, including comprehensive system monitoring, antivirus and spyware protection, & system administration. Click here for more details.
Technical Support Agreement
Our Technical Support Agreement covers all consulting work not included in the SMA. The Systems Maintenance Agreement is designed to verify continued hardware reliability and acceptable software performance at a fixed monthly price. However, the flat fee structure of that program does not allow us to include System design services, nor the common hardware and software errors, operator induced problems and general system failures that occur every day. Our Technical Support Agreement covers this type of service at a reduced hourly rate.
FlexIT
FlexIT is an Adaptive Resource Model that provides enterprise-grade IT resources to any size organization, in exact increments. These increments can be based on budgets, resource requirements or project timelines. For smaller organizations, FlexIT provides fractional resources to meet needs that require specialized skill sets and expensive staff positions that may not be warranted. In larger organizations, FlexIT allows special projects with specific requirements to be staffed by highly skilled individuals for defined durations.
IT Security
UNAPEN is able to offer a full range of IT Security services from certified professionals. Our abilities include designing, auditing and maintaining firewalls and other security systems or responding to and recovering from system compromises and intrusions. Whatever your security needs, UNAPEN can provide assistance to ensure the confidentiality, integrity and availability of your systems and data.
Hardware/Software Sales
UNAPEN resells all major brands of hardware and software. Through our value-added-reseller relationships with most hardware and software manufacturers as well as several major distributors, we are to offer our clients access to the resources required to meet any need. Further, as sales are typically part of a larger relationship, our recommendations are directed towards the correct path for your individual requirements. Should this lead to a recommendation of purchasing from another entity, we do not hesitate to offer that solution. Our focus is entirely on creating and maintaining long term client relationships that span all aspects of Information Technology management.