SalesLogix Receives Info-Tech CRM Select Award

SalesLogix CRM Suite identified as best-in-class; noted for high appeal to mid-size enterprises across multiple industries

Scottsdale, AZ: December 6, 2004—Best Software today announced that its SalesLogix® CRM Suite has received the Info-Tech CRM Select Award for Mid-Market CRM leadership from Info-Tech Research Group, a leading research firm specializing in mid-sized enterprise technology analysis. SalesLogix is positioned in the leadership zone on Info-Tech’s Power Curve™, the firm’s highest honor, measuring customer satisfaction and analyst evaluations. As the mid-market CRM leader, SalesLogix outpaces solutions from Salesforce.com, Microsoft, Onyx, Oracle, Pivotal and Siebel, among others. “We are pleased to recognize SalesLogix from Best Software as the Info-Tech CRM Select Award winner for Mid-Market CRM,” said Janet White, lead Info-Tech analyst. “Our research and customer surveys indicate that SalesLogix is a strong CRM offering for mid-market enterprises with outstanding customer satisfaction.” Info-Tech’s recently published CRM vendor evaluation reports, which Info-Tech CRM Select awards are based on, cites that “Best Software’s dominant presence in the mid-sized enterprise space, along with its highly rated customer service, makes it the vendor to beat. Best Software is one of a handful of vendors specifically focused on the SME market that has consistently increased its market share by offering a robust feature set and maintaining high levels of customer satisfaction.” The Info-Tech report further explains that “small and mid-sized organizations looking for a CRM product suite with a clear functionality upgrade path will want to seriously consider the Best Software suite of applications; SalesLogix should appeal to most mid-sized enterprises in nearly any industry.” Info-Tech CRM Select Awards recognize outstanding vendors in the technology marketplace, ranking vendors by the strength of their offering, their strategy for mid-market enterprises and their customer satisfaction.

SalesLogix 6.2 CRM Suite

SalesLogix is the CRM leader for small to medium-sized businesses that require flexible, easy-to-use solutions to help acquire, retain and develop profitable customer relationships. SalesLogix 6.2 delivers integrated sales, marketing, customer service and support automation solutions that adapt to an organization’s unique customer acquisition, retention and development processes. With more than 6,000 customers, SalesLogix has garnered accolades for its ease of use and high levels of end-user adoption. SalesLogix 6.2 is available through the Best Software Mid-Market CRM channel of over 450 business partners starting at $795 per user for Standard CRM. For more details, visit www.saleslogix.com.

About Info-Tech Research Group

Info-Tech Research Group is the leading research and professional services firm for mid-sized enterprises. Info-Tech serves more than 28,000 clients with premium research and advice geared to the specific needs of IT Managers and CIO’s of mid-sized organizations. For additional information visit www.infotech.com.

About Best Software, Inc.

Best Software offers leading business management products and services that give more than 2.3 million small and mid-sized customers in North America the insight for success throughout the lives of their businesses. Its parent company, The Sage Group plc (London: SGE.L), supports 4.4 million customers worldwide. For more than 25 years, Best Software has delivered easy-to-use, scalable and customizable applications through its portfolio of leading brands, including Abra®, ACCPAC®, ACT!®, BusinessVision®, CPASoftware®, FAS®, MAS 90®, MAS 200®, MAS 500®, MIP®, Peachtree®, SalesLogix®, and Timberline® Office, among many others. For more information, please visit the Web site at www.bestsoftware.com/moreinfo or call (866) 308-BEST.

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Home In the News In the News Archives Events Events Archives	In the News SalesLogix Receives Info-Tech CRM Select Award SalesLogix CRM Suite identified as best-in-class; noted for high appeal to mid-size enterprises across multiple industries Scottsdale, AZ: December 6, 2004—Best Software today announced that its SalesLogix® CRM Suite has received the Info-Tech CRM Select Award for Mid-Market CRM leadership from Info-Tech Research Group, a leading research firm specializing in mid-sized enterprise technology analysis. SalesLogix is positioned in the leadership zone on Info-Tech’s Power Curve™, the firm’s highest honor, measuring customer satisfaction and analyst evaluations. As the mid-market CRM leader, SalesLogix outpaces solutions from Salesforce.com, Microsoft, Onyx, Oracle, Pivotal and Siebel, among others. “We are pleased to recognize SalesLogix from Best Software as the Info-Tech CRM Select Award winner for Mid-Market CRM,” said Janet White, lead Info-Tech analyst. “Our research and customer surveys indicate that SalesLogix is a strong CRM offering for mid-market enterprises with outstanding customer satisfaction.” Info-Tech’s recently published CRM vendor evaluation reports, which Info-Tech CRM Select awards are based on, cites that “Best Software’s dominant presence in the mid-sized enterprise space, along with its highly rated customer service, makes it the vendor to beat. Best Software is one of a handful of vendors specifically focused on the SME market that has consistently increased its market share by offering a robust feature set and maintaining high levels of customer satisfaction.” The Info-Tech report further explains that “small and mid-sized organizations looking for a CRM product suite with a clear functionality upgrade path will want to seriously consider the Best Software suite of applications; SalesLogix should appeal to most mid-sized enterprises in nearly any industry.” Info-Tech CRM Select Awards recognize outstanding vendors in the technology marketplace, ranking vendors by the strength of their offering, their strategy for mid-market enterprises and their customer satisfaction. Click here to read more SalesLogix 6.2 CRM Suite SalesLogix is the CRM leader for small to medium-sized businesses that require flexible, easy-to-use solutions to help acquire, retain and develop profitable customer relationships. SalesLogix 6.2 delivers integrated sales, marketing, customer service and support automation solutions that adapt to an organization’s unique customer acquisition, retention and development processes. With more than 6,000 customers, SalesLogix has garnered accolades for its ease of use and high levels of end-user adoption. SalesLogix 6.2 is available through the Best Software Mid-Market CRM channel of over 450 business partners starting at $795 per user for Standard CRM. For more details, visit www.saleslogix.com. About Info-Tech Research Group Info-Tech Research Group is the leading research and professional services firm for mid-sized enterprises. Info-Tech serves more than 28,000 clients with premium research and advice geared to the specific needs of IT Managers and CIO’s of mid-sized organizations. For additional information visit www.infotech.com. About Best Software, Inc. Best Software offers leading business management products and services that give more than 2.3 million small and mid-sized customers in North America the insight for success throughout the lives of their businesses. Its parent company, The Sage Group plc (London: SGE.L), supports 4.4 million customers worldwide. For more than 25 years, Best Software has delivered easy-to-use, scalable and customizable applications through its portfolio of leading brands, including Abra®, ACCPAC®, ACT!®, BusinessVision®, CPASoftware®, FAS®, MAS 90®, MAS 200®, MAS 500®, MIP®, Peachtree®, SalesLogix®, and Timberline® Office, among many others. For more information, please visit the Web site at www.bestsoftware.com/moreinfo or call (866) 308-BEST. TOP OF PAGE

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